contracts.

Contracts

CIO-SP3 Small Business

Contract: 75N98120D00012
Contract Type: Indefinite Delivery/Indefinite Quantity (IDIQ)
Task Order Types: FFP, CPFF, CPAF, CPIF, T&M; Hybrid Contract Types
Availability: Available to All Federal Government Departments and Agencies, Both CONUS and OCONUS
Period of Performance: 11 May 2020 – 29 April 2026
NIH Contract Access Fee: 0.55%
Contract Ceiling: $20 Billion
Prompt Payment Terms: Negotiated at the Task Order Level
Additional Resources:

CIO-SP3 Small Business is a 10-year, multi-awarded indefinite delivery, indefinite quantity (IDIQ) contract with a $20B ceiling. It is administered by the National Institutes of Health Information Technology Acquisition and Assessment Center (NITACC) under authorization of the Office of Management and Budget (OMB).

This contract is intended to provide information technology (IT) solutions and services as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996.

NITAAC CIO-SP3 Small Business Contract Page

Qualifications and Task Areas:
  • Task Area 1: IT Services for Biomedical Research, Health
    Sciences, and Healthcare
  • Task Area 2: Chief Information Officer (CIO) Support
  • Task Area 3: Imaging
  • Task Area 4: Outsourcing
  • Task Area 5: IT Operations and Maintenance
  • Task Area 6: Integration Services
  • Task Area 7: Critical Infrastructure Protection and
    Information Assurance
  • Task Area 8: Digital Government
  • Task Area 9: Enterprise Resource Planning
  • Task Area 10: Software Development

Administrative Information

Contacts:
  • Main Contact: ciosp3sb@aderas.com
  • Lynda Taskett, CIO-SP3 SB Program Manager – lynda.taskett@aderas.com | Office: 703-230-0646
  • David Lehman, CIO-SP3 SB Deputy Program Manager –david.lehman@aderas.com | Office: 703-230-0646
  • Raymond Caburian, CIO-SP3 SB Contracts Manager –raymond.caburian@aderas.com | Office: 703-230-0646

Contract Number: 75N98120D00012

  1. Download Award Document and Rates
  2. Conformed Contract

Administrator: NIH Information Technology Acquisition and Assessment Center (NITAAC)
Period of Performance: 07/15/2012 to 07/14/2022
Length of Contract: 10 Years
Contract Type: Indefinite Delivery/Indefinite Quantity (IDIQ), Task Order (FFP, CPFF, CPAF, T&M)
Prompt Payment Terms: No special discounts for prompt payment.

How to Place an Order: NITAAC designed the CIO-SP3-SB contract for ease of use, with a streamlined process for placing task orders: Submit your task order requirements through NITAAC. Contract specialists will perform a comprehensive assessment for scope, clarity, and other factors within 24 hours to ensure qualified responses. Upload your request for proposal (RFP) into e-GOS, NITAAC’s automated competition and management system, in less than 10 minutes. It will be automatically distributed to qualified contract holders. Requests for information (RFI) and Q&As can be issued through eGOS, too, which an agency can use as a database of record.

Centers for Medicare and Medicaid Services (CMS)

Contract: Strategic Partners Acquisition Readiness Contract (SPARC)
Contract #: HHSM-500-2016-00029I – Prime

CMS SPARC is the primary vehicle for CMS to acquire information technology (IT) services over the next 10 year.

Advantages for Customers
  • $25 Billion Ceiling
  • NO ADMINISTRATIVE FEE
  • Shortened procurement lead time
  • Access to high-quality industry partners
  • Partners offer agile, waterfall, and hybrid methodology
  • Small business set-aside
  • Socioeconomic credit potential
  • Ability to sole source to 8(a) partners for task orders under $4 million
Services available through SPARC
  • Initiation, Concept, and Planning Services
  • Requirements Services
  • Design Services
  • Development Services
  • Testing Services
  • Security Control Assessment (SCA) Services
  • Independent Verification and Validation (IV&V) Services 
  • Maintenance Services
  • Support Services
  • Data Request Services
  • Help Desk Support Service

Defense Health Agency (DHA)

Contract: MHS GENESIS/Defense Healthcare Management Systems Modernization (DHMSM)

MHS GENESIS is designed to be a commercial-off-the-shelf solution to replace DoD’s aging Armed Forces Health Longitudinal Technology Application, or AHLTA. 

Defense Intelligence Agency (DIA)

Contract: DIA SITE III Indefinite Delivery/Indefinite Quantity (IDIQ)
Contract #: HHM402-21-D-0042 – Prime

The Solutions for the Information Technology Enterprise III (SITE III) is DIA’s third consecutive Indefinite Delivery/Indefinite Quantity (IDIQ) contract to address the evolving information technology (IT) requirements vital to the security of the United States.

The 10-year SITE III IDIQ provides a centralized and synchronized IT acquisition capability to meet worldwide security requirements and technical support services through system design, development, fielding, and sustainment of global intelligence and Command and Control assets.

Planate-Aderas JV

Contract: GSA Polaris SDVOSB

Contract #: Order: HQ085926FF333 IDIQ: HQ085926DE889

Base Period: 02/02/2025 – 12/01/2030

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Teya Information Services and Solutions LLC (Teya ISS)

Contract:GSA 8A STARS III

Contract #: 47QTCB22D0396

Master Contract Ordering Period:

Base Ordering Period:
1: 07/02/2021 – 07/01/2022;
2: 07/02/2022 – 07/01/2023;
3: 07/02/2023 – 07/01/2024;
4: 07/02/2024 – 07/01/2025;
5: 07/02/2025 – 07/01/2026;

Option Ordering Period:

6: 07/02/2026 – 07/01/2027;
7: 07/02/2027 – 07/01/2028;
8: 07/02/2028 – 07/01/2029;

Task Order Performance beyond Contract Ordering Period (No new Orders allowed):

9: 07/02/2029 – 07/01/2030;
10: 07/02/2030 – 07/01/2031;
11: 07/02/2031 – 07/01/2032;
12: 07/02/2032 – 07/01/2033;
13: 07/02/2033 – 07/01/2034;

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Missile Defense Agency (MDA)

Contract: Scalable Homeland Innovative Enterprise Layered Defense (SHIELD) Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ)

Contract #: Order: HQ085926FF333 IDIQ: HQ085926DE889

Base Period: 12/19/2025 – 12/18/2028

Department of the Navy

Contract: Seaport Next Generation (SeaPort-NxG) 
Contract #: N00178-13-R-4000 – Prime

SeaPort-NxG is the Navy’s electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management and Program Management across seven distinct geographic regions. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC and NAVSUP) –as well as the Office of Naval Research, United States Marine Corp (USMC), Defense Threat Reduction Agency (DTRA) and select others) compete their service requirements amongst over 20001800+ SeaPort-NxG IDIQ multiple award contract holders, of which nearly 85% are small businesses, through a streamlined and automated acquisition process. NSWC Dahlgren is the central SeaPort-NxG contracting office with each Activity issuing task orders independently.

U.S. General Services & Administration

Contract: General Purpose Commercial Information Technology Equipment, Software, and Services (IT70) Including Health IT SIN
Contract #: 47QTCA22D0074

The IT Schedule 70 offers creative and cutting edge solutions to the IT needs of federal, state, and local government agencies. IT Schedule 70 is the largest and most widely used acquisition vehicle in the federal government and as an indefinite delivery indefinite quantity (IDIQ) multiple award schedule, provides the agencies direct access to products and services from over 5,000 certified industry partners.

FAA (Federal Aviation Administration)

Contract: Electronic FAA Accelerated and Simplified Tasks (eFAST) Blanket Purchase Agreement (BPA)

Contract #: 693KA918A00226

Base Period: 09/11/2018 – 09/30/2029

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Development Finance Corporation (DFC)

The United States International Development Finance Corporation (DFC) Office of Information Technology (OIT) has awarded a total of fourteen (14) awardees with providing IT Support Services, Aderas was awarded all four pools.

The four (4) pools under this vehicle are:

  • Pool A – Operations: The Contractor shall support DFC OIT in all aspects of day to day IT operational functions. Major areas of support include help/service desk support, general operations and maintenance (O&M) work, data center operations, hardware and software purchasing and asset management, and audio/visual support. Services will primarily be on-site, at DFC Headquarters, with some options for remote work.
  • Pool B – Application Development: The Contractor shall support DFC OIT in all aspects of application development. Major areas of support include cloud and related IT services, data warehouse capabilities and services, continuous diagnosis and mitigation tools and services, App/Dev and mobile services, Data Architecture and engineering type support, and associated Operations and Maintenance (O&M) for the development.
  • Pool C – Cyber Security: The Contractor shall support DFC OIT in all aspects of its cyber security operations. Major areas of support include security software and hardware tools, security-based Operations and Maintenance, monitoring and reporting, threat detections, identification, monitoring, and like services, security policy and governance support, and access controls.
  • Pool D – PMO Support Services: The Contractor shall support DFC OIT in all aspects of the operation of its IT Program Management Organization (PMO). Major areas of support are vast and range from program and release management operations to agile adoption and implementation and requirements engineering, all the way to contingency management, COR support, and User Interface/User Experience customer support.
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NASA SEWP VI - Category B

SEWP VI Contract Overview

NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract administered by the NASA Information Technology Procurement Office. SEWP provides Federal agencies and authorized users a streamlined path to acquire mission-critical information technology, communication, audio visual, and related solutions and services.

Last Updated: July 24th 2026

 
Download the Category B Ordering Guide

Contract identification

Contract Number: 80TECH26D1473

Category: Category B — Enterprise-Wide ITC/AV Service Solutions

UEI: NLFCX7C4JJG4

CAGE: 313M8

NAICS: 541512

Effective Date: June 25, 2026

Contract Ceiling: $20 billion

Contract Scope: Enterprise-wide ITC/AV service solutions

Ordering Period

The SEWP VI Category B ordering period will extend for 10 years from NASA’s established ordering start date. Although Aderas’s Category B contract became effective on June 25, 2026, customers may place orders only after NASA activates SEWP VI ordering and the applicable ordering tools. Orders issued during the ordering period may include performance and options extending up to five years beyond the end of the ordering period, as authorized by the contract and individual order.

Ordering framework

SEWP VI permits Firm-Fixed-Price, Time-and-Materials, Labor-Hour, Fixed-Price Award-Fee, Fixed-Price Incentive-Fee, Fixed-Price Economic Price Adjustment, and hybrid commercial order types. The ordering period will extend for 10 years from NASA’s established ordering start date, and orders may extend up to 60 months beyond the end of the ordering period when authorized by the order.

The SEWP Agency Administrative Handling Fee is included in quoted prices and is not listed as a separate line item. The applicable fee is posted by the NASA SEWP Program Office and may not exceed 0.34%.

About Aderas

Aderas, Inc. is a small-business federal technology solutions provider delivering application modernization, cloud services, cybersecurity, DevSecOps, data analytics, artificial intelligence, enterprise architecture, digital government, IT operations, and mission-support services. Under SEWP VI Category B, Aderas provides enterprise-wide ITC/AV service solutions supporting multiple departments, locations, customers, and field offices.

Category B – Enterprise-Wide ITC/AV Service Solutions

Category B supports large-scale requirements involving multiple departments, locations, customers, and/or field offices for a Federal agency. Services may be performed at Government and/or contractor locations worldwide, as specified in each order.

Technical Area 1b: Enterprise-Wide Network Services

End-to-end LAN/WAN, voice, data, collaboration, operations, service management, cybersecurity support, cable plant, and unified communications.

Technical Area 2b: IT Managed Services

Enterprise end-user computing, software and mobile device management, print, collaboration, infrastructure, service desks, standards, security, and continual improvement.

Technical Area 3b: Enterprise-Wide Innovation Services

Continuous improvement and breakthrough solutions that increase efficiency, effectiveness, and business or IT value.

Technical Area 4b: IT Service Management

Enterprise ITSM processes, tools, cloud platforms, service requests, incidents, feedback, knowledge, surveys, and reporting.

Technical Area 5b: Enterprise Service Program Integration

Cross-contract and cross-service integration spanning networks, cybersecurity, data centers, end-user services, applications, web services, assessments, metrics, and strategy.

Technical Area 6b: Enterprise-Wide Information and Data Analytics Services

Data science, modeling, advanced analytics, artificial intelligence, machine learning, rapid prototyping, deployment, and maintenance.

Technical Area 7b: Enterprise-Wide Application Services / Software Development

Assessment, planning, design, development, testing, integration, administration, sustainment, decommissioning, cloud deployment, APIs, DevSecOps, product strategy, and user experience.

Technical Area 8b: Enterprise-Wide Cybersecurity Services

Cybersecurity architecture, engineering, monitoring, threat detection, incident response, vulnerability management, forensics, RMF, privacy, and posture assessments.

Technical Area 9b: Enterprise-Wide Cloud Services

Cloud strategy, adoption, integration, governance, security, compliance, storage, hosting, and X-as-a-Service models across government cloud environments.

Technical Area 10b: Enterprise-Wide Digital Multimedia and Technical Communications

Agency-wide broadcasting, websites, social media, digital communications, audiovisual support, publishing, imagery, and multimedia engineering.

Technical Area 11b: Program Management / Ancillary Services and Supplies

Program integration, financial and logistics support, transition, procurement, security management, facilities support, and ancillary products only when integral and necessary to the IT services solution.

How to Obtain a Quote

Government customers should use the NASA SEWP Quote Request Tool to issue a Request for Quote, Request for Information, or Market Research Request and to support fair opportunity. Aderas can also assist customers in developing a clear Category B requirement before the request is posted.

  1. Define the enterprise requirement. Identify mission objectives, users and locations, technical scope, service levels, security and privacy requirements, Section 508 needs, period of performance, contract type, and evaluation criteria.
  2. Confirm Category B scope. Ensure the requirement is enterprise-wide and services-based. Identify any ancillary hardware or software and explain why it is integral and necessary to the solution.
  3. Submit the request through the SEWP Quote Request Tool. Select the appropriate Category B competition group and upload the statement of work, instructions, and attachments.
  4. Request Aderas pre-solicitation assistance. Before issuing a formal request, customers may contact Jimmy Nguyen for general capability information, scope clarification, assistance identifying the appropriate technical areas, and preparation of the requirement.
    For an active SEWP request, customers may provide the SEWP request number, due date, agency, scope, place of performance, requested contract type, security requirements, and submission instructions. Aderas will provide its formal response through the NASA-prescribed process. Formal responses to requests issued through the NASA SEWP Quote Request Tool will be submitted through the Contract Holder Only Page. A courtesy copy may be provided only when permitted by NASA procedures and only after the identical response has been uploaded through the required SEWP process.
  5. Evaluate and place the order. The ordering agency evaluates responses and issues the order in accordance with agency procedures and FAR 16.505. Aderas will not begin performance, fulfillment, purchasing, or delivery until the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to Aderas.

Access the official NASA SEWP tools page.

Fair Opportunity and Requests for Quotes

The following requirements are based on Section A.1.13, Fair Opportunity and Requests for Quotes, of the NASA SEWP VI Terms and Conditions. The executed contract, applicable Federal Acquisition Regulation provisions, and current NASA SEWP procedures control in the event of any inconsistency with this webpage.

1. Fair Opportunity
Contractors will be provided a fair opportunity at the individual order level, as appropriate under FAR 16.505(b), including through the NASA SEWP Quote Request Tool.
Documentation supporting the ordering agency’s selection is maintained by the issuing procurement office and is not required to be submitted with the order.

2. Offerings Must Be Available on the Contract
Aderas may not market, quote, or otherwise offer for sale any IT solution under its Category B contract until that solution has been added to the applicable SEWP contract database of record and made available to Government customers.
Category B is a services-based category. Product-only requirements are not in scope. Hardware or software may be included only when it is ancillary, integral, and necessary to the enterprise-wide services solution.

3. Request for Information Exception
When the Government issues a Request for Information as part of market research, Aderas may identify offerings that have not yet been added to its SEWP contract only when:

  • Each such offering is clearly identified as not yet available on the Aderas SEWP contract; and
  • Aderas submits the applicable technology-refreshment request to add the offering to its contract.

This exception applies to an RFI used for market research. It does not authorize Aderas to quote unavailable offerings in response to an RFQ or Market Research Request.

4. RFQ and Market Research Request Requirements
When the Government issues a Request for Quote or Market Research Request, Aderas may respond only with offerings available on its SEWP contract at the time the response is submitted.
The quoted price for each offering must be no greater than the applicable price in the SEWP database of record at the time the quote is issued.

5. No-Bid Requirement
When Aderas does not have sufficient in-scope offerings available on its Category B contract to respond fully to a formal RFQ, Aderas must submit a No Bid.
Aderas will not substitute offerings that are not available on its contract.

6. Partial Quotes
Unless the Government request expressly permits partial responses, Aderas must respond to all stated requirements.
A partial quote may be submitted only when the RFQ specifically authorizes partial quotes.

7. Quote Validity
Each quote must clearly state the period for which it remains valid.
Aderas will honor an order submitted within the stated validity period of the quote, subject to the SEWP contract and order-processing requirements.

8. Required Submission Through NASA SEWP
When an RFI, RFQ, or Market Research Request is issued through the NASA SEWP online Quote Request Tool, Aderas will submit its response through the Contract Holder Only Page in accordance with the Contract Holder User Manual.
A formal quote may not be sent directly outside the SEWP Quote Request Tool when the request originated through that system, except as expressly permitted by NASA procedures. A courtesy copy may be provided only after the identical response has first been uploaded through the required SEWP process.

9. Protection of Government Request Information
Government information posted on the NASA SEWP Contract Holder Only Page—including RFQs, RFIs, Market Research Requests, requirements, attachments, and customer information—may be used only to prepare and submit Aderas’s response to the applicable SEWP opportunity.
Aderas may not provide that information to unrelated third parties or use it to assist a company that is not a SEWP contract holder in preparing an unsolicited proposal for the posted Government requirement.
Aderas remains responsible for safeguarding information shared with approved subcontractors, providers, and teaming partners assisting with its response.

Official NASA Resource
Link text: NASA SEWP Fair Opportunity and Quote Request Information
The contract’s Fair Opportunity clause governs all Category B quoting and ordering activity.

Installation, Warranty, Support, and Post-Delivery Policies

Installation and transition

Installation, configuration, integration, transition, and deployment services will be performed only when included in the order. Aderas will coordinate access, security, schedules, dependencies, acceptance criteria, and transition activities with the ordering agency. Site-specific requirements and deliverables will be documented in the order.

Basic and extended warranty

Applicable basic commercial or manufacturer warranty terms will be identified in each Aderas quote and order. For ancillary products included in a Category B or Category C service solution, Aderas will coordinate applicable manufacturer or provider warranty claims.
Extended warranty coverage may be purchased at any time during the standard commercial warranty period, up to and including the end of that warranty period. Extended warranty packages may be invoiced and paid at the beginning of the extended-warranty period. At the Government’s discretion, monthly maintenance may be ordered during the warranty period in lieu of an extended-warranty package.
Software maintenance treated as a product may include patches, defect corrections, updates, upgrades, and commercially included support. Software creation, design, implementation, customization, and integration are treated as services.

Technical and software support

Support hours, severity definitions, response and restoration targets, escalation procedures, and reporting will be established in each order. Aderas will triage incidents, coordinate with original equipment manufacturers and software providers, track resolution, and communicate status. Software maintenance treated as a product may include patches, updates, upgrades, online knowledge resources, and limited general technical support. Design, implementation, integration, and other software maintenance services are ordered as services.

Post-delivery and acceptance

Aderas will maintain order status, delivery, service, acceptance, warranty, and issue records as required by the order. Nonconforming supplies or services will be addressed through repair, replacement, reperformance, or other remedies authorized by the contract and order. Returns and manufacturer authorization procedures apply where relevant to ancillary products.

Section 508 and accessible technology

Aderas will support the ordering agency’s identification of applicable Revised Section 508 requirements. When Information and Communication Technology is included, Aderas will provide available Accessibility Conformance Reports or Voluntary Product Accessibility Templates and will address accessibility requirements in the solution and order deliverables.

Sales and Support Contacts

Problematic Order Assistance

  1. Customers experiencing an order, performance, delivery, invoice, acceptance, warranty, or support issue should contact: Jimmy Nguyen — Warranty, Technical, Software, and Post-Delivery Support, 703-623-2936, Jimmy.Nguyen@aderas.com
    Please provide the agency name, ordering office, agency order number, SEWP Control Number, affected service or deliverable, issue description, mission or business impact, urgency, and requested resolution.
  2. Unresolved issues will be escalated to David Lehman, Aderas SEWP Program Manager, and then, when appropriate, to the NASA SEWP Program Management Office.
  3. NASA SEWP Customer and Contract Holder Assistance
    301-286-4555
    chhelp@sewp.nasa.govNASA SEWP Order Submission and Processing
    sewporders@sewp.nasa.gov

Official Resources

Accessibility:

Aderas is committed to providing contract information that is accessible to people with disabilities. This page and its downloadable ordering guides are designed to support semantic structure, keyboard navigation, visible focus, sufficient color contrast, descriptive links, alternative text, responsive presentation, and accessible printing. Aderas will evaluate and maintain these resources in accordance with applicable Revised Section 508 requirements.

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NASA SEWP VI - Category C

Contract Overview

A multi-award Government-Wide Acquisition Contract

NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract administered by the NASA Information Technology Procurement Office. SEWP provides Federal agencies and authorized users a streamlined acquisition path for mission-critical ITC/AV solutions and services.

Last Updated: July 24th 2026

 

Download the Category C Ordering Guide

Contract identification

Contract Number: 80TECH26D0572

Category: Category C — ITC/AV Mission-Based Services

UEI: NLFCX7C4JJG4

CAGE: 313M8

NAICS: 541512

Effective Date: July 8, 2026

Contract Ceiling: $20 billion

Contract Scope: Mission-based ITC/AV services

Authorized Order Types

Firm-Fixed-Price, Time-and-Materials, Labor-Hour, Fixed-Price Award-Fee, Fixed-Price Incentive-Fee, Fixed-Price Economic Price Adjustment, and authorized hybrid commercial orders.

Ordering Period

The SEWP VI ordering period will extend for 10 years from NASA’s established contract effective date. NASA currently anticipates an ordering period of November 1, 2026 through October 31, 2036. This period remains subject to final NASA confirmation. Orders issued during the ordering period may include performance and options extending up to five years beyond contract expiration, as authorized by the contract and individual order.

SEWP Fee

The Agency Administrative Handling Fee is included in quoted prices, is not shown as a separate line item, and may not exceed 0.34%.

About Aderas

Aderas, Inc. is a small-business federal technology solutions provider delivering application modernization, cloud services, cybersecurity, DevSecOps, data analytics, artificial intelligence, enterprise architecture, digital government, IT operations, and mission-support services. Under SEWP VI Category C, Aderas provides customized, mission-level ITC/AV service solutions to Federal agencies and authorized users.

Category C

Mission-based ITC/AV services

Category C supports customized solutions at a mission or program level, including software development, telecommunications and network operations, engineering and design, analytics, hosting, IT operations, digital government, cybersecurity, training, and related services. Work may be performed at Government or contractor locations worldwide.

Important scope rule: Product-only requirements are not in scope. Hardware and software may be included only as ancillary supplies when they are integral and necessary to the mission-based services solution.

Category C order thresholds: $2 million per order, inclusive of options, during the first year of contract performance; $10 million per order during the second year. Category C threshold restrictions are subject to removal beginning in the third year.

Technical Area 1c: Innovation Services

Mission-specific continuous improvement and breakthrough solutions that increase business or IT value.

Technical Area 2c: Information and Data Analytics

Data science, modeling, advanced analytics, artificial intelligence, machine learning, rapid prototyping, deployment, and maintenance.

Technical Area 3c: Application Services / Software Development

Assessment, design, development, testing, integration, APIs, DevSecOps, cloud deployment, product strategy, user experience, sustainment, and decommissioning.

Technical Area 4c: Cybersecurity Services

Architecture, monitoring, threat detection, incident response, vulnerability management, forensics, privacy, risk management framework, and posture assessments.

Technical Area 5c: Cloud Services

Mission/program cloud strategy, adoption, integration, governance, security, compliance, storage, hosting, and X-as-a-Service.

Technical Area 6c: Digital Multimedia & Technical Communications

Mission broadcasting, websites, social media, digital communications, audiovisual support, publishing, imagery, and multimedia engineering.

Technical Area 7c: IT O&M / Help Desk / Call Center

Infrastructure management, configuration, backup and recovery, software licensing, optimization, asset management, deskside support, service desk, help desk, and call center services.

Technical Area 8c: Network Services

Mission LAN/WAN, voice, data, collaboration, network operations, service management, cybersecurity support, cable plant, and unified communications.

Technical Area 9c: Database Services

On-premises and cloud database creation, administration, monitoring, alerting, tuning, optimization, security, DBMS software, and associated tools.

Technical Area 10c: In-Scope Training

Training needs analysis, workforce development, competency-based training, operations and maintenance instruction, and knowledge transfer.

Technical Area 11c: Program Management / Ancillary Services & Supplies

Program integration, finance, logistics, transition, procurement, security, facilities, data entry, and ancillary ITC/AV products only when integral and necessary.

Ordering

How to obtain a quote

  1. Define the mission requirement. Identify objectives, users, locations, technical areas, service levels, deliverables, security and privacy requirements, Section 508 needs, period of performance, contract type, and evaluation criteria.
  2. Confirm Category C scope and thresholds. Ensure the requirement is mission/program-level and services-based. Identify ancillary hardware or software and explain why each item is integral and necessary. Confirm the order value fits the applicable Category C year threshold.
  3. Once SEWP VI becomes effective and NASA activates the applicable ordering tools, submit the requirement through the NASA SEWP Quote Request Tool. Select Category C / Group C1, issue the RFQ, RFI, or Market Research Request, and upload the statement of work, instructions, evaluation factors, and attachments.
  4. Request Aderas pre-solicitation assistance. Before issuing a formal request, customers may contact Jimmy Nguyen for general capability information, scope clarification, assistance identifying the appropriate technical areas, and preparation of the requirement.
    For an active SEWP request, customers may provide the SEWP request number, due date, agency, scope, place of performance, requested contract type, security requirements, and submission instructions. Aderas will provide its formal response through the NASA-prescribed process. Formal responses to requests issued through the NASA SEWP Quote Request Tool will be submitted through the Contract Holder Only Page. A courtesy copy may be provided only when permitted by NASA procedures and only after the identical response has been uploaded through the required SEWP process.
  5. Evaluate and place the order. The ordering agency evaluates responses and issues the order under FAR 16.505 and agency procedures. Aderas will not begin performance, fulfillment, purchasing, or delivery until the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to Aderas.
FAR 16.505(b)

Fair Opportunity and Quote Requirements

Fair Opportunity and Requests for Quotes

The following requirements are based on Section A.1.13, Fair Opportunity and Requests for Quotes, of the NASA SEWP VI Terms and Conditions. The executed contract, applicable Federal Acquisition Regulation provisions, and current NASA SEWP procedures control in the event of any inconsistency with this webpage

1. Fair Opportunity
Contractors will be provided a fair opportunity at the individual order level, as appropriate under FAR 16.505(b), including through the NASA SEWP Quote Request Tool.
Documentation supporting the ordering agency’s selection is maintained by the issuing procurement office and is not required to be submitted with the order.

2. Offerings Must Be Available on the Contract
Aderas may not market, quote, or otherwise offer for sale any IT solution under its Category C contract until that solution has been added to the applicable SEWP contract database of record and made available to Government customers.
Category C is a services-based category. Product-only requirements are not in scope. Hardware or software may be included only when it is ancillary, integral, and necessary to the mission-based services solution.

3. Request for Information Exception
When the Government issues a Request for Information as part of market research, Aderas may identify offerings that have not yet been added to its SEWP contract only when:

  • Each such offering is clearly identified as not yet available on the Aderas SEWP contract; and
  • Aderas submits the applicable technology-refreshment request to add the offering to its contract.

This exception applies to an RFI used for market research. It does not authorize Aderas to quote unavailable offerings in response to an RFQ or Market Research Request.

4. RFQ and Market Research Request Requirements
When the Government issues a Request for Quote or Market Research Request, Aderas may respond only with offerings available on its SEWP contract at the time the response is submitted.
The quoted price for each offering must be no greater than the applicable price in the SEWP database of record at the time the quote is issued.
Category C responses must also remain within the applicable Category C scope and order thresholds.

5. No-Bid Requirement
When Aderas does not have sufficient in-scope offerings available on its Category C contract to respond fully to a formal RFQ, Aderas must submit a No Bid.
Aderas will not substitute offerings that are not available on its contract.

6. Partial Quotes
Unless the Government request expressly permits partial responses, Aderas must respond to all stated requirements.
A partial quote may be submitted only when the RFQ specifically authorizes partial quotes.

7. Quote Validity
Each quote must clearly state the period for which it remains valid.
Aderas will honor an order submitted within the stated validity period of the quote, subject to the SEWP contract and order-processing requirements.

8. Required Submission Through NASA SEWP
When an RFI, RFQ, or Market Research Request is issued through the NASA SEWP online Quote Request Tool, Aderas will submit its response through the Contract Holder Only Page in accordance with the Contract Holder User Manual.
A formal quote may not be sent directly outside the SEWP Quote Request Tool when the request originated through that system, except as expressly permitted by NASA procedures. A courtesy copy may be provided only after the identical response has first been uploaded through the required SEWP process.
When a Government customer identifies an approved alternative secure submission method for classified, sensitive, or otherwise protected information, Aderas will follow the customer’s instructions and applicable NASA SEWP procedures.

9. Protection of Government Request Information
Government information posted on the NASA SEWP Contract Holder Only Page—including RFQs, RFIs, Market Research Requests, requirements, attachments, and customer information—may be used only to prepare and submit Aderas’s response to the applicable SEWP opportunity.
Aderas may not provide that information to unrelated third parties or use it to assist a company that is not a SEWP contract holder in preparing an unsolicited proposal for the posted Government requirement.
Aderas remains responsible for safeguarding information shared with approved subcontractors, providers, and teaming partners assisting with its response.

Official NASA Resource
Link text: NASA SEWP Fair Opportunity and Quote Request Information
The contract’s Fair Opportunity clause governs all Category C quoting and ordering activity.

Customer Support

Installation, warranty, support, and post-delivery policies

Installation and Transition

Installation, configuration, integration, transition, and deployment services are performed when included in the order. Aderas coordinates site access, security, schedules, dependencies, acceptance criteria, and transition activities with the ordering agency.

Warranty

For ancillary products included in a Category C solution, Aderas passes through applicable manufacturer or provider warranties and coordinates warranty claims. Extended warranty or maintenance may be ordered when permitted by the contract and the order.

Technical and Software Support

Support hours, severity levels, response targets, restoration objectives, escalation procedures, and reporting are established in each order. Aderas triages incidents, coordinates with manufacturers and software providers, tracks resolution, and communicates status.

Post-Delivery and Acceptance

Aderas maintains order, delivery, service, acceptance, warranty, and issue records as required. Nonconforming supplies or services are addressed through repair, replacement, reperformance, or other remedies authorized by the contract and order.

Section 508

Aderas supports identification of applicable Revised Section 508 requirements and provides available Accessibility Conformance Reports or VPATs for included ICT. Accessibility requirements are addressed in the solution and order deliverables.

Problematic Orders Assistance

Customers experiencing an order, performance, delivery, invoice, acceptance, warranty, or support issue should contact: Jimmy Nguyen — Warranty, Technical, Software, and Post-Delivery Support, 703-623-2936, Jimmy.Nguyen@aderas.com

Please provide the agency name, ordering office, agency order number, SEWP Control Number, affected service or deliverable, issue description, mission or business impact, urgency, and requested resolution.

Unresolved issues will be escalated to David Lehman, Aderas SEWP Program Manager, and then, when appropriate, to the NASA SEWP Program Management Office.

Points of Contact

Sales and support contacts

Official Links

SEWP and accessibility resources

Accessibility: Aderas is committed to providing contract information that is accessible to people with disabilities. This page and its downloadable ordering guides are designed to support semantic structure, keyboard navigation, visible focus, sufficient color contrast, descriptive links, alternative text, responsive presentation, and accessible printing. Aderas will evaluate and maintain these resources in accordance with applicable Revised Section 508 requirements.

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