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NASA SEWP VI: Aderas, Inc.

Category B: Enterprise-Wide ITC/AV Service Solutions

NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract (GWAC).

Download the Category B Ordering Guide (PDF) How to request a quote

Aderas SEWP VI Contract Information

Contract HolderAderas, Inc.
Contract TypeGovernment-Wide Acquisition Contract (GWAC)
SEWP VI Contract Number80TECH26D1473
CategoryCategory B: Enterprise-Wide ITC/AV Service Solutions
GroupB2: Small Business
UEINLFCX7C4JJG4
CAGE313M8
NAICS541512
Contract Ceiling$20 Billion
SEWP Fee0.34%

SEWP VI Contract Overview

NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract administered by the NASA Information Technology Procurement Office. SEWP provides Federal agencies and authorized users a streamlined path to acquire mission-critical information technology, communication, audio visual, and related solutions and services.

Aderas, Inc. holds a Category B award for enterprise-wide ITC/AV service solutions.

Contract identification

Contract number: 80TECH26D1473
UEI: NLFCX7C4JJG4
CAGE: 313M8
NAICS: 541512
Contract Ceiling: $20 Billion
SEWP Fee: 0.34%

Ordering framework

SEWP VI permits Firm-Fixed-Price, Time-and-Materials, Labor-Hour, Fixed-Price Award-Fee, Fixed-Price Incentive-Fee, Fixed-Price Economic Price Adjustment, and hybrid commercial order types. The ordering period is 10 years from the contract effective date, and orders may extend up to 60 months beyond contract expiration when authorized by the order.

Category B: Enterprise-Wide ITC/AV Service Solutions

Category B supports large-scale requirements involving multiple departments, locations, customers, and/or field offices for a Federal agency. Services may be performed at Government and/or contractor locations worldwide, as specified in each order.

Technical Area 1b: Enterprise-Wide Network Services

End-to-end LAN/WAN, voice, data, collaboration, operations, service management, cybersecurity support, cable plant, and unified communications.

Technical Area 2b: IT Managed Services

Enterprise end-user computing, software and mobile device management, print, collaboration, infrastructure, service desks, standards, security, and continual improvement.

Technical Area 3b: Enterprise-Wide Innovation Services

Continuous improvement and breakthrough solutions that increase efficiency, effectiveness, and business or IT value.

Technical Area 4b: IT Service Management

Enterprise ITSM processes, tools, cloud platforms, service requests, incidents, feedback, knowledge, surveys, and reporting.

Technical Area 5b: Enterprise Service Program Integration

Cross-contract and cross-service integration spanning networks, cybersecurity, data centers, end-user services, applications, web services, assessments, metrics, and strategy.

Technical Area 6b: Enterprise-Wide Information and Data Analytics Services

Data science, modeling, advanced analytics, artificial intelligence, machine learning, rapid prototyping, deployment, and maintenance.

Technical Area 7b: Enterprise-Wide Application Services / Software Development

Assessment, planning, design, development, testing, integration, administration, sustainment, decommissioning, cloud deployment, APIs, DevSecOps, product strategy, and user experience.

Technical Area 8b: Enterprise-Wide Cybersecurity Services

Cybersecurity architecture, engineering, monitoring, threat detection, incident response, vulnerability management, forensics, RMF, privacy, and posture assessments.

Technical Area 9b: Enterprise-Wide Cloud Services

Cloud strategy, adoption, integration, governance, security, compliance, storage, hosting, and X-as-a-Service models across government cloud environments.

Technical Area 10b: Enterprise-Wide Digital Multimedia and Technical Communications

Agency-wide broadcasting, websites, social media, digital communications, audiovisual support, publishing, imagery, and multimedia engineering.

Technical Area 11b: Program Management / Ancillary Services and Supplies

Program integration, financial and logistics support, transition, procurement, security management, facilities support, and ancillary products only when integral and necessary to the IT services solution.

How to Obtain a Quote

Government customers should use the NASA SEWP Quote Request Tool to issue a Request for Quote, Request for Information, or Market Research Request and to support fair opportunity. Aderas can also assist customers in developing a clear Category B requirement before the request is posted.

  1. Define the enterprise requirement. Identify mission objectives, users and locations, technical scope, service levels, security and privacy requirements, Section 508 needs, period of performance, contract type, and evaluation criteria.
  2. Confirm Category B scope. Ensure the requirement is enterprise-wide and services-based. Identify any ancillary hardware or software and explain why it is integral and necessary to the solution.
  3. Submit the request through the SEWP Quote Request Tool. Select the appropriate Category B competition group and upload the statement of work, instructions, and attachments.
  4. Request Aderas pre-solicitation assistance. Before issuing a formal request, contact Jimmy Nguyen at 703-623-2936 or Jimmy.Nguyen@aderas.com for general capability information, scope clarification, and assistance identifying the appropriate Category B technical areas. For an active SEWP request, provide the SEWP request number, due date, agency, scope, place of performance, and requested contract type.
  5. Evaluate and place the order. The ordering agency evaluates responses and issues the order in accordance with agency procedures and FAR 16.505. Aderas will not begin performance, fulfillment, purchasing, or delivery until the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to Aderas.

Access the official NASA SEWP tools page.

Fair Opportunity Clause

The following is the operative language from Section A.1.13 of the SEWP VI Terms and Conditions. The contract and applicable FAR provisions control in the event of any inconsistency.

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office. The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users. If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if: 1. all such items are clearly marked as not yet available on their SEWP contract; and 2. the contractor submits a technology refreshment request to add those products to their contract. If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid. Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ. When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote. When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM). Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

Installation, Warranty, Support, and Post-Delivery Policies

Installation and transition

Installation, configuration, integration, transition, and deployment services will be performed only when included in the order. Aderas will coordinate access, security, schedules, dependencies, acceptance criteria, and transition activities with the ordering agency. Site-specific requirements and deliverables will be documented in the order.

Basic and extended warranty

For ancillary products included in a Category B solution, Aderas will pass through applicable manufacturer or provider warranties and coordinate warranty claims. Extended warranty coverage may be purchased during the standard commercial warranty period through the end of that period, subject to the contract and order. At the Government's discretion, monthly maintenance may be ordered in lieu of an extended warranty when contractually available.

Technical and software support

Support hours, severity definitions, response and restoration targets, escalation procedures, and reporting will be established in each order. Aderas will triage incidents, coordinate with original equipment manufacturers and software providers, track resolution, and communicate status. Software maintenance treated as a product may include patches, updates, upgrades, online knowledge resources, and limited general technical support. Design, implementation, integration, and other software maintenance services are ordered as services.

Post-delivery and acceptance

Aderas will maintain order status, delivery, service, acceptance, warranty, and issue records as required by the order. Nonconforming supplies or services will be addressed through repair, replacement, reperformance, or other remedies authorized by the contract and order. Returns and manufacturer authorization procedures apply where relevant to ancillary products.

Section 508 and accessible technology

Aderas will support the ordering agency's identification of applicable Revised Section 508 requirements. When Information and Communication Technology is included, Aderas will provide available Accessibility Conformance Reports or Voluntary Product Accessibility Templates and will address accessibility requirements in the solution and order deliverables.

Sales and Support Contacts

Resolving a Problematic Order

  1. Initial Support Contact

    Customers experiencing an order, performance, delivery, invoice, acceptance, warranty, technical-support, software-support, or post-delivery issue should first contact:

    Jimmy Nguyen
    Warranty, Technical, Software, and Post-Delivery Support
    703-623-2936
    Jimmy.Nguyen@aderas.com

    Please provide the agency name, ordering office, agency order number, SEWP Control Number, affected service or deliverable, issue description, mission or business impact, urgency, actions already taken, and requested resolution.

  2. Program Escalation

    If the issue is not resolved at the operational level, escalate to:

    David Lehman
    SEWP Program Manager
    571-275-3346
    David.Lehman@aderas.com
  3. NASA SEWP Escalation

    If additional assistance is required after escalation to the Aderas SEWP Program Manager, Aderas will coordinate with the NASA SEWP Program Management Office as appropriate.

    NASA SEWP Customer Help Desk
    301-286-1478
    help@sewp.nasa.gov
    NASA SEWP Order Submission and Processing
    sewporders@sewp.nasa.gov

How to Contact NASA SEWP

Official Resources

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